Privacy Policy
How we collect, use, and protect your personal data.
1. Introduction
Dublin & Meath Moving Services (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and the rights you have under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
2. Data We Collect
We may collect the following personal data:
- Your name and contact details (phone number, email address)
- Pickup and drop-off addresses
- Details about the items you need moved
- Photos you upload for garden clearance or item estimation
- Move dates and any notes you share with us
- Information submitted through our price calculator
3. How We Use Your Data
We use your personal data to provide quotes, arrange and carry out moving services, communicate with you about your booking, and improve our services. We do not sell your personal data to third parties. We may share your data with service providers who help us deliver our services (such as payment processors), but only to the extent necessary.
4. Legal Basis
We process your personal data on the basis of your consent (when you submit a quote or contact us), the performance of a contract (when you book a service), and our legitimate business interests (such as responding to enquiries and improving our services).
5. Data Retention
We retain your personal data only for as long as necessary to provide our services and to comply with legal obligations. Quote data is typically retained for 12 months unless you become a customer, in which case we retain records for the period required by law.
6. Cookies
Our website uses cookies to improve your browsing experience. For details on the cookies we use and how to manage them, please see our Cookie Policy.
7. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent at any time
- Lodge a complaint with the Data Protection Commission
8. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Access to your data is restricted to authorised personnel only.
9. Contact
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, contact us on WhatsApp at 085 111 1741 or by phone at 089 411 6943.