Terms & Conditions
The terms that govern our moving services. Please read them before booking.
1. About These Terms
These terms and conditions apply to all moving, transport, and clearance services provided by Dublin & Meath Moving Services (“we”, “us”, or “our”). By booking a service, requesting a quote, or using our website, you agree to these terms. If you do not agree with any part of these terms, please do not use our services.
2. Our Services
We provide moving and transport services including house moves, apartment moves, office moves, furniture delivery, store pickups, garden clearance, and recycling collection across Dublin, Meath, Kildare, Louth, Westmeath, and Wicklow. The instant price calculator on our website provides an estimate based on the information you enter. Final pricing may vary depending on access, stairs, volume, distance, and other factors identified on the day.
3. Quotes and Pricing
Quotes generated by our online calculator are estimates and do not constitute a binding contract. A final quote is confirmed when you book via WhatsApp or phone. Prices are quoted in euro (€) and are inclusive of standard services. Additional charges may apply for items requiring specialist handling, extra stops, waiting time, or access difficulties that were not disclosed at the time of quoting.
4. Booking and Cancellation
A booking is confirmed only when we have agreed a date and time with you. If you need to cancel or reschedule, please let us know as early as possible. Cancellations made within 24 hours of the agreed time may be subject to a callout charge. Out-of-area jobs may require a deposit, which is non-refundable if the job is cancelled within 48 hours of the agreed time.
5. Insurance and Liability
We are fully insured for goods in transit and public liability. We take every reasonable care when handling your belongings. However, we are not liable for damage to items that were not properly packed or prepared by you, or for pre-existing damage not disclosed before the move. We are not liable for items of extraordinary value (such as jewellery, cash, or important documents) unless specifically agreed in writing beforehand. Any claim for damage must be reported within 48 hours of the completion of the move.
6. Items We Do Not Accept
We do not transport hazardous materials, including but not limited to paint, chemicals, gas cylinders, asbestos, firearms, and illegal substances. We reserve the right to refuse to transport any item we deem unsafe or unsuitable. A full list of restricted items is available on request.
7. Payment
Payment is due on completion of the job unless otherwise agreed. We accept cash, bank transfer, and card payments. For larger jobs or out-of-area work, a deposit may be required in advance. Outstanding balances must be settled before items are unloaded at the destination.
8. Customer Responsibilities
You are responsible for ensuring that the pickup and drop-off locations are accessible, that parking is available where required, and that all items are ready for collection at the agreed time. You are also responsible for ensuring that you have the right to remove items from the property and that necessary permissions (such as building management or landlord consent) have been obtained.
9. Changes to These Terms
We may update these terms from time to time. The current version will always be available on this page. Continued use of our services after any changes constitutes acceptance of the updated terms.
10. Contact
If you have any questions about these terms, you can contact us on WhatsApp at 085 111 1741 or by phone at 089 411 6943.